Terms & Conditions

Please read our terms and conditions before using this site

Introduction

Pro Cycle Bikes (procyclebikes.com.sg) is a website operated by Pro Cycle Bikes Pte Ltd (the Website Owner). The Website Owner provides the information contained on this Website to visitors (visitors refers to you) subject to the terms and conditions set out in these Website terms and conditions, the privacy policy applicable to this website. Please read this agreement carefully. By using this website any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below.

Visitor Registration

Visitors need to register in order to use some of the services or features made available. Visitors are also required to register before placing an order. You are required to provide true and accurate personal information in all aspects needed. We may change registration requirement from time to time. All right reserved.

Your status

By placing an order to purchase Products, you warrant that you are legally capable of binding contracts and is at least 16 years old.

Trade marks

All trade mark, name, logos and service marks (collectively "trademarks") are property of Pro Cycle Bikes, registered and unregistered. Nothing contained on this Website should be reconstructed without prior written permission of the Website owner.

Specific Use

By using this website, you agree not to use this website to send or post an unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane or violates any applicable law an you hereby INDEMNIFY the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Comments or questions

If you have any question or comments, do contact us through the contact feature or email us directly at info@procyclebikes.com.sg. We will get back to you within five working days.

Media Enquiries or Requests

For media or press enquiries, do contact us at info@procyclebikes.com.sg. Our team will be happy to attend to you within 7 working days.

Terms & Conditions of exchange and refund :

All returns & exchange are by case by case basis.

For purchases from our web store, in the event that product is damaged in delivery process, do email us at info@procyclebikes.com.sg. We will get back to you within 7 working days.

For in store purchases, refunds and exchanges can only be done in our office. No refunds or exchange can be done in our stores. Do call the office at +65-8157 0776 for more information.

SATISFACTION GUARANTEE

It is the policy of Pro Cycle Bikes to ensure that all goods are supplied to our customers in good condition and that every possible precaution is taken to protect the integrity of the product. You can return it for a replacement or refund by simply following the steps and guidelines below according to your return requirements.

RETURNS & REFUNDS POLICY - PLEASE REFER TO THE POLICY PAGE FOR MORE DETAILS