Payment

ORDERING & PAYMENT

At Pro Cycle Bikes, we try to make shopping as easy as possible. We understand that you may have some doubts over the course of shopping. Do  take some time to read through this guide should you need any clarifications.

1)    ORDERING & PAYMENT

ORDERING

  • Sign up for an account with us! – Keep in touch with order tracking, regular newsletters, and first-hand news of our exclusive discounts and special offers. Or
  • Do as a Guest Checkout.


PAYMENT

All orders are processed in Singapore Dollars (SGD) for local delivery.

PAYNOW (via Singapore Banks only)

  • We accept PAYNOW for payment. All necessary data will be inquired when placing the order.
  • You will immediately receive a system-generated confirmation order email to a valid e-mail-address as per your indication.
  • This order confirmation shows which items you have ordered at which price and states freight charges, order-number.

CREDIT/DEBITS CARD 

  • We accept VISA or MASTERCARD for payment. All necessary data will be inquired when placing the order.
  • You will immediately receive a system-generated confirmation order email to a valid e-mail address as per your indication.
  • This order confirmation shows which items you have ordered at which price and states freight charges, order-number.
  • The due amount will be debited from your credit card upon successful payment made.

    BANK TRANSFER

    Please contact us via info@procyclebikes for your cycling needs and we will advise you on the freight charges and shipping lead time.

    • We only accept bank transfer for payment for ALL overseas order.

    Please make payment to:
    Pro Cycle Bikes Pte Ltd
    United Overseas Bank
    UOB Acct 4223090715
    Swift code: UOVBSGSG
    Bank code: 7375
    Branch code: 495

    • Please fill up this form and send us a screen shot of the bank receipt here to notify on the transferred fund.
    • Once payment received, we will notify you via email on the dispatch goods date.

    ATOME Payment

    For Atome payment, the maximum acceptable credit is below SGD $3,000. For value above SGD $3,000, it is NOT ACCEPTABLE. We do NOT ACCEPT ATOME for BIKES, CARBON WHEELS except accessories

     

    FAQ

    2) I HAVE A DISCOUNT CODE, HOW CAN I USE IT IN PAYING FOR MY ORDERS?

    Simply key in your discount code during checkout and your total amount will be updated accordingly. Do note:

    • Only one discount code can be used per order.
    • Please always check further terms and conditions supplied with the code.

    3) I HAVE CONFIRMED MY ORDER, CAN I AMEND OR CANCEL IT?

    Please be confirmed about your orders before checkout. Unfortunately, it is not possible for you to amend or cancel items within your order once it has been confirmed. To check your orders, simply log into your account, go to My Account, and click on the ‘History and Details of your orders’ tab.

    4) DO YOU HAVE AN E-GIFT CERTIFICATE OR A GIFT VOUCHER I CAN PURCHASE?

    Please email our customer service team at info@procyclebikes.com.sg for more details.